Client Service Charter
We are regional people with experience and expertise in community engagement, resulting in economic, social, cultural and business development. We believe that great minds think alike and, as such, we believe that our specialist knowledge of regional issues is a major point of difference between us and our metropolitan colleagues. We assure our clients that our service is, as our ethos says, honest, resourceful, reliable and, above all, practical. In a nutshell, you can expect no-nonsense, down to earth service.
Our service charter is based on a holistic approach to client needs. Our prices are competitive and realistic and we ensure that we are involved thoroughly in our clients’ projects, including a strong emphasis on being proactive in ‘after market service’. That is, we will always be at the end of a phone to follow up on suggestions or issues, no matter how small or large, long after the project has finished: such is our guarantee of clients’ satisfaction with our service.
Most importantly, you can rest assured that if we don’t think that we have access to the expertise to fully satisfy the needs of a client’s project, we won’t take the job on in the first place.
KEY CONSULTING SERVICES *
Project Management
- Grant Management
- Project Management pertaining to areas of speciality:
- Economic Development
- Business Development
- Education
- Regional Development
- Tourism
Facilitation
- Community Engagement
- Negotiation
- Meetings
- Workshops
- Coordination
Planning
- Strategic Planning
- Business Planning
- Marketing Strategies
- Organisational Development and Design
- Foundation Development
- Management and Operational Planning
- Policy Reviews and Development
- Scoping and Feasibility Studies
Communication
- Community Consultation
- Grant Writing
- Procedure Development
- Proposals
- Information Memoranda
- Research
- Peer Review
Not-For-Profit Organisations
- Governance Training
- Policy/Procedure Development
- Board/Committee Networking
* Starfire Solutions does not provide accountancy, taxation, financial planning or legal advice.